Clip On Hair Pieces, Clip In Hairpieces, Wigs, Hair Extensions, Bridal Hairpieces

Terms & Conditions

Price :
Our prices are clearly displayed so you can be reassured there are no hidden extras. A reasonable postage and package fee will be added when you have completed your shopping.

Products :
Miss Glam Hair has made every effort to display the products as accurately as possible. All products have detailed descriptions, sizes and colour options where applicable. Due to the differences between many different computer screens we cannot guarantee that the colour represented on your screen is 100% accurate.

Payments :
Miss Glam Hair accepts most credit cards and debit cards. We operate a secure on-line processing system so you can buy with confidence.

Cheques or postal orders should be made payable to Miss Glam Hair and sent to:

Miss Glam
63 Calver Close
Penryn
Cornwall
TR10 8SG

Delivery :
We aim to dispatch orders within 1-3 working days. Our bespoke handmade items may take up to 14 days to be dispatched as they are specially commissioned on receipt of your order.
All items will be dispatched by Royal Mail first class recorded delivery. We are unable to accept responsibility for late or non-delivered items due to unforeseen circumstances beyond our control.

Returns :
We are confident that you will be delighted with your purchases as we endeavour to supply only the highest quality goods and services. In the unlikely event that you are dissatisfied in any way then please email us within 48 hours before returning the item to us within 7 days. We will be happy to refund or exchange the item returned, less deductions for postage and packaging.

May we ask you to pay particular attention to the following:

1. The product returned must be in a new, resalable condition.
2. All original packaging and netting should be returned without any damage.
3. Refunds or exchanges are not possible if the tag is removed or damaged.
4. For hygiene reasons we will not refund or exchange a product that we believe to have been brushed, cut, damaged or worn.
5. The product must be free from odours such as hair products, hair sprays, cigarette smoke etc.
6. Return address: 63 Calver Close, Penryn, Cornwall, TR10 8SG.
7. Please ensure that you include your name, address and order number with the returned items and a brief note explaining your instructions.
8. We strongly recommend that you return the product via the Royal Mail's 'Recorded Delivery' service as we cannot take responsibility for any items that are lost in transit.
9. Refunds are made within 7 days of the returned product arriving safely.
10. Any returned products that do not comply with the above conditions will be defined as 'in dispute'. As a result these items will not be refunded or exchanged and a reason for this decision will be provided. We are happy to re-ship such 'in dispute' items to you otherwise they will be destroyed 90 days after their receipt back to us.

For the consideration to all our customers, these conditions are strictly enforced and any product not meeting the above criteria may be refused and returned back to the customer at their expense.